Refund Policy

14-day money-back guarantee

If you are not satisfied, you can request a full refund within 14 days of any subscription payment (the first payment or a renewal). No questions asked.

How to request a refund

• Email hello@kaizedge.com from your account email address and tell us which payment you want refunded, or
• Use the link in your Paddle receipt email, or contact Paddle directly at paddle.net.

Approved refunds are returned to your original payment method by Paddle, usually within 5–10 business days depending on your bank.

After 14 days

After 14 days, payments are non-refundable, except where required by law. You can cancel at any time to stop future renewals; Pro stays active until the end of the period you have already paid for.

After a refund

When a payment is refunded, the related Pro subscription is cancelled and your account returns to the Free plan. Your trades, journal and screenshots are kept.

Your legal rights

This policy does not affect any rights you have under consumer protection laws in your country.